Ford India has introduced a new philosophy of car service with the establishment of its first ‘Quick Service Station’. This is an innovative process designed for car servicing at Harpreet Ford in Gurgaon.
This unique service facility gives you an opportunity to get a car serviced in just one hour. Now, you won’t have to wait for another day to get the delivery of a car after you give it for servicing. This helps save a lot of time for both the customers and the company.
This is made possible with an ingenious idea that is implied to set up the service centre. The service centre is planned in such a way that all the technician’s requirements such as parts, oil, air, and water are available in the bay so as to save time to collect these items from other counters.
You can even clearly visualize your car being serviced in a clean and conducive environment while you are waiting at the reception. This means that the bay will be clearly visible from the customer lounge enabling the customers to actually see the process of servicing.
The ‘Quick Service’ is quite similar to the Ford’s current Quality Care service which is a scheduled servicing facility. Presently, the Quick Service facility is available across over 23 dealerships in Mumbai, Hyderabad, and Bangalore, and New Delhi.
Time taken for servicing a car has always been a big issue for car owners. But its good to know that car manufacturers are stepping ahead to resolve this issue and are trying to offer the best of service in least possible time to their valued customers.
I think even Toyota had started this kind of service a couple of months. Gone are the days when car owners had to stay without their car for one day after giving it fro service. In this fast world everything is moving fast and so is the service from all industries including the car industry.
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