Congratulation Skoda for winning the top rank in sales satisfaction survey!
A survey conducted by J.D. Power Asia Pacific 2008 between March 2008 and June 2008 clearly states that Skoda India ranks the highest in new car owner satisfaction. This is the second consecutive year that the company won this award.
According to the survey, Asia Pacific considered seven factors that contribute to the rankings. These factors include delivery process, delivery timing, paperwork, sales initiation, salesperson, dealer facility, and the final deal.
On a scale of 1000 points, Skoda scores 799. After the announcement of results, Skoda customers are on the seventh heaven. They are actually happy and satisfied with the entire sales process. Almost all the Skoda customers have experienced through the years a hassle-free vehicle purchase right from the initial stage to the final delivery. These consumers are also satisfied with the after sale service of their Skoda cars.
Labels: New-Car, Skoda-Cars
3 Comments:
This is something strange to hear. Normally, such awards are always won by Maruti Suzuki, Tata Motors or Hyundai. By winning this crown, Skoda has proved that the company is working with great efforts to strengthen its presence in the India car industry and lure more number of customers. Well done, Skoda.
Its Skoda again, and who else could it be other than Skoda. It was a hassle-free vehicle purchase for me. From the day I started gathering information about Skoda, everything was positive. The instigation process is awesome. The sales person was wonderful and was with me all the way till the key was handed over. I love and enjoy the ride in my Skoda...
This is a good news about skoda. glad to know that skoda offers such good service and the manufacturer has won the 2nd year also. this proves that the company is putting its hard efforts to provide its best services to the consumers.
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