Now-a-days, car manufacturers are not only giving thrust to push up sale of their small cars or luxury cars, but also taking much care of their customers even after sale. Realising the fact that maintaining a good rapport with customers is as important as striking a deal with them to push their sales, some car companies have started after sale servicing to keep their customers happy and to help them to get solved any problems in their new cars after buying from them without shelling out an additional amount from their wallets.
Maruti, Tata Motors and other companies started free car servicing after sale, now Hyundai has taken up this task and wanted to build a good rapport with its customers by launching after sale servicing campaign. It has launched a unique campaign of free car care clinic. The nationwide two-week long campaign will be held from April 2 to April 14. The company plans to reach 1.5 lakh consumers. Such customer-service oriented campaigns would definitely be praised by the customers.
Labels: Auto market competition, car services, Hyundai, luxury cars, Maruti, small cars, Tata Motor
2 Comments:
Different fundas by every car makers to popularize their brands.Any ways it is helpful service that the Hyundai is providing.Free car clinics for their customers.Hope other car makers to come up with such services.
Hyundai keeps re-defining customer care. They are going to the people instead of asking customers to come to them to avail services. This will surely go a long way in creating goodwill. It is really treating customer like kings.
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